Custom Client Connection
We recently discussed the aspect of branding and how the AMS Connect software can help you establish and present your brand through our customized extranet site, resulting in the successful management of your business and providing a connection with your clients that is uniquely yours. Not only is the AMS Connect software completely brandable and customizable in this regard, it also allows you the opportunity to develop solid relationships with your clients and customers.
Strong client connections mean security. AMS Connect understands the need for your customers to feel like their data is safeguarded and protected by you. From an end-user perspective, your customers can relax feeling that when they retrieve or upload documents, or work on tasks utilizing our project management feature, they have never left software outside of the control of your organization.
This brandable and customizable aspect of our software provides you with a site that is under your complete control. From login credentials to the look and usability of the site, you can be the administrator of your own site. Unlike many file and collaboration sites, AMS Connect is branded to you rather than branded to whoever the site provider is. AMS Connect also gives you full power to manage the site rather than handing over risky security protocols to a faceless organization with unreadable end-user agreements.
AMS Connect’s top priority is your data security as well as the reliability of your customized site. All of this provides your clients with the security of knowing that you are working directly with them rather than with or through an unknown or potentially risky document sharing space.
Contact us today to see how our truly secure and customizable collaboration can help build your brand and relationship with your clients.
Flexible security almost sounds like an oxymoron. How can you provide the flexibility you need while maintaining security? In our blog post on 10/14/16 (The Balancing Act of Security), we discussed the need to balance security with the usability of software. AMS Connect is designed to be flexible enough to adapt to your individual security needs; we offer a variety of features that you can adapt to your specific requirements.
- Dual-Factor Authentication – This feature, when turned on, requires users to verify their identity through a unique code sent via text or email. This feature can also remember (if enabled and the user selects it) a particular computer/browser so that the user only has to authentic once for a designated time frame.
- Granular Security – Since its inception, AMS Connect was designed to provide security down to the individual item. Meaning that in order for a user to access a specific item in the software, they have to be granted access. Additionally, if the user doesn’t have any permissions to an item (even a matter/workspace) the user won’t be able to see the item. This is perhaps the main feature (in addition to custom branding) that makes AMS Connect stand alone, very few if any SaaS collaboration solutions offer this kind of security.
- Groups – To ease the setup of new users, an administrator can create a group for each matter. For example, under Client A’s workspace you can have a group called “Firm” for those within your organization, a group called Client A Executives for the executives who need high level access to their information, and a group called Client A Admin for the administrative team at Client A.
- Password Rules – The AMS Connect software allows administrators to set up customized password rules. Do you want a simple 4-digit pin or do you want a 20 character, upper case letter, lower case letter, special character, etc.? AMS Connect can match to your password requirements, even setting password expiration and preventing repeat passwords (up to a number of your choosing). Additionally, AMS Connect allows you to set your account lockout fail number (e.g. user inputs wrong password three times, the account is locked).
- Password Forget – In the event you have users that have a tendency to forget their password, you can turn on a feature that allows the user to have their password reset automatically. The user simply clicks on forget password and inputs their email address (the one in the AMS Connect System) and their user id. An email is generated to the user with password reset instructions.
There are many other features that are customizable as related to security. If you need to step up to the best and most flexible security contact us today.
The Balancing Act of Security
Today, an organization who is holding someone’s trusted data is going to get hacked. Even though we see regular news reports regarding company’s lackluster security policies and getting hacked, the majority of data breaches are never reported.
True foolproof security can only be accomplished one way, don’t write information down, don’t put it in a computer, and absolutely don’t tell anyone else (i.e. keep it in your head). Obviously this is impractical because the only way to get business done is to share information. The problem of course is how to share this information while maintaining the necessary safeguards.
There is two main factors to consider when implementing safeguards. First: Is the method for access too complicated for the authorized user. Second, Is the security methods strong enough to protect the data from unauthorized access. There is a third factor to consider when dealing with data that isn’t necessarily security but useful for tracking. That factor is access logs.
When deciding on how you are going to interact with your clients or coworkers you will want to take those two considerations into play. AMS Collaborator’s secure portal (AMS Connect) provides high level security in a manner that makes it easy for you and your clients to use.
The AMS Connect software allows an organization to customize how secure you want your data. In addition to the highest standards for data security we provide organizations options such as customized password controls (simple to complex), dual factor authentication, and cascading permissions (i.e. if a user doesn’t have permissions to a data set, they can’t see it). Additionally, we allow organizations to create customized groups (i.e. users identified as participants in various areas) and security profiles (i.e. roles or permission templates).
You and your clients deserve better than subpar security. AMS Collaborator’s team is here to help you identify the right way to balance your security requirements with users ease of access. Our AMS Connect software is a full featured collaboration extranet that can be set up fast and have you up and running with top notch security in a short amount of time.
Branding is an important component in the successful management of your business which speaks about who you are and what you offer. Branding is the business practice of telling your customers and employees what they can expect from you, setting you apart from your competitors.
What is your brand? Elements of your brand include your logo, your color palette, your website, and any marketing or promotional materials. Any and all of which are used to communicate who you are and what you offer.
An established brand is obviously vital with regards to externally sharing your business (e.g. marketing purposes), but what about your internal branding, resources used by your employees and customers? The AMS Connect software provides our clients with a truly customized extranet that makes your users (including your customers) feel like the site is truly theirs.
No matter your industry, your customers need to know that when they use your site (for purposes such as sharing documents or updating project management databases) their data is secure and that they have complete control. AMS Connect provides this security and assurance, and then takes the application one step further by taking your branding elements such as your logo and color scheme, and incorporating these into the extranet used by your customers on a day-to-day basis so they feel as if they are utilizing your website versus a third party software.
Our secure extranet site can be completely tailored to match your brand and your website, incorporating your logo, colors, images, verbiage, and overall feel so your customers have that sense of security which is a top priority of AMS Connect.
Contact us today to see how we can create a customized extranet site for your organization that matches your unique brand while providing your customers with data security and protection.
Not Your Average Database
The database feature in collaboration software can be one of the most utilized and valuable tools that you will use on a day-to-day basis. Anything that you would use a spreadsheet to track or manage, our database feature can do and then some. Database needs vary depending on the organization and internal/external needs; as such, our resource is designed to assist you in organizing employee or client data, tracking duties and assignments, customizing work flows, and efficiently managing projects.
AMS Collaborator is constantly improving our database tool with the goal of enhancing flexibility, usability, efficient organization, and customization to provide you with a tailored resource with security remaining a top priority. As part of our recent release of updates to the software, the database feature underwent a number of improvements, including:
User Interface Updates
In addition to the general user interface updates affecting the overall look and feel of the database tool, many of the navigation and operational elements within the database feature have been enhanced to create an easier and more intuitive workspace for end users. Complete customization is an element of the AMS Connect software that gives our clients the ability to create functional databases for each unique need.
Sortable View Lists
View lists within the database feature may now be assigned a custom sort. This feature controls the way views are displayed, both from the view list as well as when working within a particular database. This update simplifies searching, creating a simpler overall process.
Additional options have been added to further control what displays within a database view. Similar to the sortable view lists update, this update created a more streamlined visual effect in addition to providing you with ability to securely manage who views what within your database.
View Record Scrolling
Record lists that display more data than can fit on the screen will now contain list scroll bars so that records can be viewed without scrolling away from other page elements such as navigation controls, paging, and record operations.
The modifications made within the database feature of AMS Connect have created a more user-friendly, simplified, and functional resource. Contact us today to see how the AMS Connect team can help you efficiently restructure and manage your database and online collaboration needs.